If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange or full refund within 30 days of receipt of item. Jewelry returns must be made within 10 days of receipt. All sale items are non-returnable. Please make claims for damaged merchandise or incorrect merchandise within 5 days of receipt of goods.
Returns will only be accepted with receipt and in resalable condition. Credit will be issued on the credit card used for the original item(s) (shipping cost is non-refundable). Customers pay return shipping cost except for the case that damaged or incorrect items were shipped.
We can be reached at 510-318-8510 during Store hours—Wednesday through Sunday, 11 am–5 pm PST.
Please mail your returns to:
OMCA Store Returns
1000 Oak Street
Oakland, CA 94607
Please include your name, a copy of your receipt, the reason for your return and your contact information. We will contact you to confirm receipt of your return package.
Thank you for shopping with the OMCA Store.